Support Services


Library Access


You can access library service through this link:

Student Accessibility Services SAS  

a. Student Accessibility Services (SAS) Returning Students

  • The majority of ZU Students of Determination will be taking their academic courses online.

  • SAS will provide the necessary support to ensure that students have connectivity.

  • Students of Determination will only be required on Campus if they need specific training that can’t be delivered online.

b. Newly Registered Students of Determination

  • Individual appointments will be arranged for students with Physical Disabilities and their guardians, to administer one-on-one needs analysis and intake sessions.

  • Students with Learning Difficulties will be screened and assessed in order to create an Individual Educational Plan (IEP).

  • Where required, Assistive Technology workshops will be run for Students of Determination.

c. In special cases

SAS specialists will visit the students’ homes to train them and family members on accessing ZU online platforms. In addition, SAS staff will contact all registered Students of Determination regularly to ensure that they are coping well with online learning procedures and academic challenges.

Support & IT Services for Remote Work & Learning


IT Support teams are assigned to manage technical support needs effectively on site and remotely.

The support will be available, Sunday to Thursday, 8:00AM-6:00PM.

You can get in touch using any of the methods below:



Student Counseling Center is available through the following channels:

TalkCampus App


All workshops and sessions will be undertaken virtually and announced by email through Campus Announcements.

Student Life Facilities


All communication with Student Life should be through email. You can communicate with Student Leadership email:



Sheikh Zayed Bin Sultan Students’ Center – AUH Male Campus : Email:

Sheikha Fatema Bint Mubarak Students’ Center – AUH Female Campus : Email:

Sheikha Lateefa Students’ Center – DXB Campus: Email:

Please note that:

  • Student Clubs rooms/area will be closed.

  • Student Council rooms will be closed.

  • Student Centers will be operational with 50% capacity.

Fitness and Sport Centers


Fitness and Sport Centers will be closed until further notice, and virtual programs will be put in place. For more information please contact:

Abu Dhabi Sports Coordinator:

Male Sports Coordinator: Charif Rabah Email:

Female Sports Coordinator: Kimbely Baptiste Email:

Dubai Sports Coordinator:

Female Sports Coordinator: Victoria Hunter Email:

Follow ZU Sports on Instagram: Abu Dhabi @zusportsad Dubai @zusportsdubai

Follow ZU Sports on Instagram: Abu Dhabi @zusportsad Dubai @zusportsdubai

Call Center/ Switchboard

Call Center/ Switchboard is available to receive and transfer calls to the right department through switchboard team. For any inquiries please contact us on:

• AUH Campus: 02 599 3111

• DXB Campus: 04 402 1111

Sunday to Thursday, from 8:00AM to 4:00PM.