Frequently Asked Questions
- Why is being accredited important to me?
- When Can I apply?
You can enroll every semester FALL (August/September) or SPRING (January/February). Please check our website for Application deadlines.
- Will I study in Arabic or English?
ZU is an English medium university but if you are a non Arabic speaker you are required to take an Arabic for foreigners course.
- Is it true that Zayed University (ZU) has male and female students?
Yes, ZU has both Male and Female students. In Abu Dhabi, male and female are on separate campuses. In Dubai, male and female are on the same campus, but classes are scheduled at different times of the day.
- Who will teach me – male or female faculty?
You will be taught by either Male or Female faculty.
- How do I get to know about the university?
In the week prior to the start of classes, all new students attend a comprehensive introduction and orientation to our university.
- Does ZU provide transportation?
ZU does not provide transportation.Transportation is arranged by yourself and we can provide information about companies to contact.
- Does ZU provide accommodation?
ZU does not provide accommodation.
- If I get admitted to ZU, could I bring my own laptop or buy my own laptop?
As a general rule students must buy their laptop through ZU, because our network, software and support are specially configured for specific models of laptops.
- What support can I get if I encounter difficulties in my studies?
If you have difficulties you may seek help from the following:
- Office of Accessibility
- Your Advisor
- Counselors
- Writing Center
- Math Center
- PALs Center – Peer Assistance Leaders Support Program
- Library Peer Tutors
- Why is being accredited important to me?
Being accredited by the Middle States Commission on Higher Education, means that ZU courses are recognized internationally and are highly regarded. This means that your degree is recognized not only in the UAE, but also internationally and therefore you can get transfer credit if you study abroad.
- Why is being accredited important to me?
- UAE Nationals who are currently in G12 or just completed the high school Diploma must apply through MOE portal using this link: https://www.moe.gov.ae/Ar/EServices/ServiceCard/pages/RegistrationPublic.aspx
- UAE Nationals who graduated from high school within 10 years of the admission date and students who wish to transfer from other institutions should apply through MOE portal using this link: https://www.moe.gov.ae/en/eservices/servicecard/pages/prevyearsnapo.aspx
- International and non-national students (do not have UAE national ID/family book) should apply to ZU via www.eservices.zu.ac.ae
- I got my high school certificate several years ago. Can I join ZU?
You can apply for admission if your high school certificate has been issued within 10 years of the admission date. However, the priority of admission is given to student who graduate from high school recently.
- I am currently a student at HCT/UAEU, can I transfer to ZU?
You are eligible to transfer to ZU if you:
- are in good academic standing (GPA of 2.0 or higher for some colleges)
- have a valid English score of EMSAT 1250 or IELTS of 5.5 + or an TOEFL iBT of 71+
- meet the high school admission requirements of the program you are transferring to
- Can I transfer credits from another institution?
Yes credit hours earned at accredited institutions are transferable, only if there are comparable courses at the program the student will join, the course was achieved with a grade of C or higher, and the course was completed less than 5 years of the credit evaluation date.
You must attach the following documents to your application:
- Official transcript from the other university
- Grading system and its explanation
- Detailed course outlines, including course descriptions for all subjects, completed at the other university
- I have a UAE passport but not a National ID/family book, can I apply to ZU as a national student?
Students without a National ID/family book are still welcome to apply as international students. However, you will be charged tuition fees (2500 per credit hour).
- If I select HCT or UAEU as my first choice in the NAPO application, can I later change my mind?
Yes, you can but you need to do the online transfer request from your portal on the MOE system before the preference change deadline. Please refer to the guidelines at the MOE website.
- When Can I apply?
You can enroll every semester FALL or SPRING .Please check our website for Application deadlines https://www.zu.ac.ae/main/en/admission/undergraduate-programs/dates.aspx
- When and how I will be informed of the admission decision?
- By the end of July / beginning of August for Fall semester
- By end of December / beginning of January for Spring semester
- You will receive a message from the MOE followed by an email and SMS message from ZU.
- International students will be contacted individually by our Admission team.
- Is it true that ZU has male and female students?
ZU has three campus as follows:
- AUH Male campus
- AUH Female campus
- DXB Female campus
- Does ZU provide transportation?
ZU does not provide transportation. Student Affairs Department can provide information about companies to contact for transportation.
- Does ZU provide accommodation?
ZU does not provide accommodation for National students. Accommodation is only available for international students at Abu Dhabi Campus.
- Will I study in Arabic or English?
ZU is an English medium university but if you are a non-Arabic speaker you are required to take an Arabic for foreigners course.
- Who will teach me – male or female faculty?
You will be taught by both Male and Female faculty members.
- How do I get to know more about Zayed University?
In the week prior to the start of classes, all new students attend a comprehensive orientation program. You can also check ZU website at: www.zu.ac.ae or email the admission team at AUH_admission@zu.ac.ae or DXB_admission@zu.ac.ae
- If I have questions or not sure about my applications, how can I contact you?
Please email us your inquiry using one of the following email addresses. We will respond within 48 working hours:
- Abu Dhabi Campus: Auh_Admission@zu.ac.ae
- Dubai Campus: DXB_Admission@zu.ac.ae
- Why my friend was accepted while I did not receive any feedback on my application?
Please check your application page on the MOE portal. Usually pending applications are missing one of the following:
- Missing personal documents
- Family book or passport scan are not clear or not completed
- Missing attested certificates for grade 10, 11, &12 (for non-UAE curriculum)
- Missing equivalency certificates for grade 12 or pre-conditional equivalency letter (for non-UAE curriculum)
- How to apply for Equivalency letter?
- Private Schools inside UAE: https://www.moe.gov.ae/En/EServices/ServiceCard/pages/CertEquivalent.aspx
- Schools outside UAE: https://www.moe.gov.ae/en/EServices/ServiceCard/pages/CertEquivalent-Out.aspx
- I am currently in military service and I do not have an application on NAPO system can I apply to ZU?
Yes, you can apply through the MOE portal when admission is open: https://adm.moe.gov.ae
- What are ZU admission requirements?
Please visit our admission page on ZU website https://www.zu.ac.ae/main/en/admission/undergraduate-programs/admission-requirement/uae-nationals.aspx
- How can I get my EMSAT Result?
Your results will be posted on your EmSAT portal. You can also email the EmSAT office at emsat.register@moe.gov.ae
- I want to change my section. What do I do?
You can only change your section during the Add/Drop week (the first week of semester) after speaking to your advisor.
- I want to under enroll. What do I do?
You need to meet a counselor in the Office of Student Life and explain why you want to under enroll and the counselor will decide and guide you.
- I want to appeal my dismissal. What do I do?
If you need to appeal your dismissal, you have to go to Office of Student life with a written appeal letter on why you shouldn’t be dismissed.
- What are my options if my dismissal appeal is not successful?
If you are not successful, then you can come back as a Fresh Start student after one semester.
- What support can I get if I encounter difficulties in my studies?
If you have difficulties you may seek help from the following:
- Office of Accessibility
- Your Advisor
- Counselors
- Writing Center
- Math Center
- PALs Center – Peer Assistance Leaders Support Program
- Library Peer Tutors
- How can I get Financial Aid?
If you are a UAE National, you may visit the Office of Student Support to apply for financial aid.
- What does Financial Aid cover?
Financial aid covers the cost of a laptop, food, transportation, and other requirements by you. (Textbooks are supplied free of cost to all students)
- What documents are needed to apply for Financial Aid?
- A completed financial aid form.
- Copy of your whole family National Identity /the birth certificate for all family members
- Copy of your Passport / birth certificate.
- Copy of documentation, indicating that an applicant has family members who are unemployed.
- Total salary certificate of your guardian or sponsor (the certificate is not to exceed three months from the date of issuance).
- Your guardian’s /sponsor’s bank statement for 3 months till date.
- The university has the right to ask you for any additional documents or to exempt from some of the above mentioned documents.
- Why is being accredited important to me?
Being accredited by the Middle States Commission on Higher Education, means our University courses recognized internationally and are highly regarded. This means that your degree is recognized not only in the UAE, but also internationally and therefore you can get transfer credit if you study abroad.
- When Can I apply?
You can enroll every semester FALL (August/September) or SPRING (January/February). Please check our website for Application deadlines.
- How do I apply for an undergraduate program what documentation is required?
You can download the application form from our website here.
You may submit (via email, fax or in person) completed application form along with the following documents:
- Application fee of AED 250/- (Cheque or bank draft made payable to Zayed University)
- Copy of official transcripts, academic records, diplomas, national examination results, certificates or degrees received from all secondary, post-secondary and university.
- Copy of IELTS / iBT TOEFL (test date must be less than 2 years old)
- Your personal Statement in the prescribed format.
- 2 letters of recommendation in the prescribed format.
- 2 recent passport-sized photographs.
- Copy of your passport and Residence Visa (if resident in the UAE).
- Can my application fee be refunded if I am not accepted?
Your application fee will not be refunded.
- What is the tuition fee for International Students at ZU?
Please contact the Admissions’ Office for the details.
- Will I study in Arabic or English?
ZU is an English medium university but if you are a non Arabic speaker you are required to take an Arabic for foreigners course.
- Is it true that Zayed University (ZU) has male and female students?
Yes, ZU has both Male and Female students. In Abu Dhabi, male and female are on separate campuses. In Dubai, male and female are on the same campus, but classes are scheduled at different times of the day.
- How do I get to know about the university?
You will attend a comprehensive introduction and orientation to our university in the week prior to the start of classes.
- Does ZU provide transportation?
ZU does not provide transportation.Transportation is arranged by yourself and we can provide information about companies to contact.
- Can International Students get Financial Aid?
No, Financial Aid is not available to international students. However, you can apply for the are Tuition Waiver Scheme. Please contact the Office of Student Support for further details.
- How to apply for Tuition Waiver?
You can download the Tuition Waiver application form from our the website and submit completed form with required documents to the Office of Student Support.