Associate Professor

PhD Department of Computer Science and Engineering, Hong Kong University of Science and Technology (HKUST), Hong Kong, China.
Diploma  Department of Computer Engineering and Informatics (CEID), University of Patras, Greece.


Eleanna Kafeza is an Associate professor at the College of Technology and Innovation, Zayed University, Abu Dhabi, UAE. Before she has been an Assistant Professor at the Business School, Department of Marketing and Communication at Athens University of Economics and Business. She has held a visiting assistant lecturer position at Hong Kong University of Science and Technology, China. She has published several articles in international journals like the Information Systems Frontier, the IEEE Transaction on Information Technology in Biomedicine, IEEE Transactions on Systems, Man and Cybernetics-Part A and in conferences like IEEE Big Data Congress, WEBIST, WISE, HICSS etc. She has served as Programme Committee Member for several conferences like IEEE SCC, ACM MEDES, EDOC, ICIW, HICSS and has organized several workshops. Her research interests are in Data Analytics, Big Data, Business Process Management with applications in Electronic Marketing, Information Diffusion, Electronic Contracting and Privacy.


Dubai Academic City, E-L1-008


+971 4 402 1645

Teaching Areas

• Business Process Management
• Data Analytics
• Programming

Research and Professional Activities

Research Interests:

Data analytics, social media analytics for business applications, clustering and classification for real time series, behavioral economics computing, e-contracts and legal informatics in blockchain, business process management


Journal Publications:

1. Marcelo FantinatoSarajane Marques PeresEleanna KafezaDickson K. W. ChiuPatrick C. K. Hung: A Review on the Integration of Deep Learning and Service-Oriented Architecture. J. Database Manag. 32(3): 95-119 (2021)

2. Georgios Drakopoulos, Eleanna Kafeza, Phivos Mylonas, Lazaros Iliadis, Transform-based graph topology similarity metrics, Neural Comput & Applic (2021).

3.  Eleanna Kafeza, Andreas KanavosChristos MakrisGeorgios PispirigosPantelis Vikatos: T-PCCE: Twitter Personality based Communicative Communities Extraction System for Big Data. IEEE Trans. Knowl. Data Eng. 32(8): 1625-1638 (2020)

4. Eleanna Kafeza , Christos Makris   Gerasimos Rompolas, Feras Al-Obeidat, Behavioral and Migration Analysis of the Dynamic Customer Relationships on Twitter. Inf Syst Front :1-14 (2020)

5. Eleanna Kafeza: Advanced Temporal Constraints for Business Processes Modelling and Execution. Int. J. Syst. Serv. Oriented Eng. 8(4): 1-25 (2018)

6. F. Al-Obeidat, B. Spencer, E.Kafeza, The Opinion Management Framework: Identifying ‎and Addressing Customer Concerns Extracted from Online Product Reviews, Electronic ‎Commerce Research and Applications, Volume 27, January–February 2018, Pages 52-64.

7. D. Papandreou, C. Karavolias, F. Arvaniti, E. Kafeza, F. Sidawi Fasting Ghrelin Levels are Decreased in Obese Subjects and are significantly related with Insulin Resistance and BMI, accepted at : Nutrition and Health.

8. D.K.W. Chiu, D. T. T. Lin, E. Kafeza, M. Wang, Haiyang Hu, Hua Hu, Y. Zhuang, Alert based disaster notification and resource allocation, Information Systems Frontier, Springer, 12(1), 2010, Page 29-47, ISSN: 1387-3326 (print version) ISSN: 1572-9419 (electronic version),

9. S. Meng, D. K. W. Chiu, E. Kafeza,  L. Wenyin,  Q. Li, Automated management of assets based on RFID triggered alarm messages, Information Systems Frontier, Springer, 2010, 12 (5), Page 563-578, ISSN: 1387-3326 (print version) ISSN: 1572-9419 (electronic version),

10. D. K. W. Chiu, E. Kafeza, P. C. K. Hung, ISF special issue on emerging social and legal aspects of information systems with Web 2.0, Information Systems Frontier, Springer, 11(3), 2009, Pages 153-155, ISSN: 1387-3326 (print version),

11. D. K. W. Chiu, S. P. M. Choi, M. Wang, E. Kafeza, Towards Ubiquitous Communication Support for Distance Education with Alert Management, Educational Technology & Society, 11 (2), 2008, Pages 92-106, ISSN: 1176-3647 (print) and 1436-4522 (online),

12. D. Hon, D. K. W. Chiu, V. Y. Shen, S. C. Cheung, E. Kafeza, Ubiquitous enterprise service adaptations based on contextual user behavior. Information Systems Frontier, 9(4), 2007, Pages 343-358, ISSN: 1387-3326 (print version) ISSN: 1572-9419 (electronic version),

13. P. C. K. Hung, D. K. W. Chiu, W. W. Fung, W. K. Cheung, R. Wong, S. P. M. Choi E. Kafeza, J. Kwok, J. C. C. Pun, V. S. Y. Cheng, End-to-end privacy control in service outsourcing of human intensive processes: A multi-layered Web service integration approach, Information Systems Frontier 9(1), 2007, Page 85-101,  ISSN: 1387-3326 (print version) ISSN: 1572-9419 (electronic version),

14. E. Kafeza, D. K.W.Chiu, S.C.Cheung, M. Kafeza, Alerts in Mobile Healthcare Applications: Requirements and PilotStudy, IEEE Transactions on Information Technology in Biomedicine, 8(2), 2004, Page 173-181,  ISSN: 1089-7771, Ιmpact factor: 2.493

15. D. K. W. Chiu, , S. C. Cheung, S. Till, K. Karlapalem, Q. Li, and  E. Kafeza, Workflow View Driven Cross-Organizational Interoperability in a Web Service Environment, Information Technology and Management, Journal, 5(3/4), 2004, Page 221-250, ISSN: 1385-951X (Print) 1573-7667 (Online)

16. D. K. W. Chiu, S. C. Cheung, E. Kafeza, H.F. Leung, A Three-Tier View-Based Methodology for M-Services Adaptation, IEEE Transactions on systems, man and cybernetics-Part A, 33(6), 2003, Page 725-741, ISSN: 1083-4427

17. D. K. W. Chiu, K. Karlapalem, Q. Li, E. Kafeza, Workflow View Based E-Contracts in a Cross-Organizational E-Services Environment,  Distributed and Parallel Databases 12(2/3), 2002, Pages 193-216 , ISSN: 0926-8782 (print version) ISSN: 1573-7578 (electronic version),

18. Dickson K. W. Chiu, Kai-Pan Mark, E. Kafeza, Tat-Pui Wong: Enhancing ERP System with RFID: Logistic Process Integration and Exception Handling. International Journal of Systems and Service-Oriented Engineering (IJSSOE) 2(3): 63-79 (2011) -

19. Dickson K. W. Chiu, Yuexuan Wang, Patrick C. K. Hung, Vivying S. Y. Cheng, Kai-Kin Chan, E. Kafeza, Tung: Governance of Cross-Organizational Healthcare Document Exchange through Watermarking Services and Alerts, International Journal of Systems and Service-Oriented Engineering (IJSSOE) 2(4): 83-108 (2011) -

20. D.K.W. Chiu, S.C. Cheung, H.-f. Leung, P.C.K. Hung, E. Kafeza, H. Hu, M. Wang, H. Hu, Y. Zhuang. Engineering e-Collaboration Services with a Multi-Agent System Approach. International Journal of Systems and Service-oriented Engineering (IJSSOE), 1(1), 2010, Page 1-25,

21. Α. Zorotheos, E. Kafeza, Users’ Perceptions On Privacy And Their Intention To Transact Online: A Study On Greek Internet Users, Direct Marketing: An International Journal,  3(2), 2009, Page 139-153, Currently published as: Journal of Research in Interactive Marketing  -

22. E. Kafeza, I. Kafeza, Privacy Issues in AmI spaces, International Journal of Networking and Virtual Organisations (IJNVO), 6(6), 2009, Page 634-650 -

23. D. K. W. Chiu, B. W. C. Kwok, R. L. S. Wong, M. Kafeza, S. C. Cheung, E. Kafeza and P. C. K. Hung, Alerts in Healthcare Applications: Process and Data Integration, International Journal of Healthcare Information Systems and Informatics  4(2), 2009, Page 36-56, -