Associate Professor

Ph.D. Interactive Systems, University of Manchester, UK

M.Sc. E-Business Technology, University of Manchester, UK

B.Sc. MIS, University of Sharjah, UAE

Bio

Dr. Ons Al-Shamaileh is an Associate Professor of Human-Computer Interaction at Zayed University in the United Arab Emirates. She earned her MSc and PhD degrees in E-business Technology and Interactive Systems from the University of Manchester, UK. Before joining Zayed University, Dr. Ons taught at the University of Manchester and Hamdan Bin Mohammad Smart University and served as the Director of the Information Technology Management program at the American University in the Emirates. Additionally, she is an elected member of the Academic Council at Zayed University. Her research focuses on Human-Computer Interaction, User Experience, and Social Networks. She has also received several research grants.

Beyond her academic roles, Dr. Ons has served as a User Experience consultant for various projects in the UK and UAE. She is a certified EFQM assessor, a UX Master certified by the Nielsen Norman Group (NN/g) in London, and a senior member of IEEE. Dr. Ons is also recognized as a Fellow of the Higher Education Academy.

 
Office

Dubai Academic City, F-L2-044

Phone:

+971 4 402 1625

Email:
Teaching Areas

Teaching Areas

Human Computer Interaction

System Analysis and Design

Management Information Systems

E-business

IT Entrepreneurship

Decision Support Systems

Research Areas

Human-Computer Interaction

User Experience

Chatbots

Social Networks

Research and Professional Activities

Kuhail, M. A., Bahja, M., Al-Shamaileh, O., Thomas, J., Alkazemi, A., & Negreiros, J. (2024). Assessing the Impact of Chatbot-Human Personality Congruence on User Behavior: A Chatbot-based Advising System Case. IEEE Access.

Al-Shamaileh, O., & Sutcliffe, A. (2023). Why people choose Apps: An evaluation of the ecology and user experience of mobile applications. International Journal of Human-Computer Studies, 170, 102965.

Hacid, H., Al-Shamaileh, O., & Maamar, Z. (2023). An exploratory study of rethinking user experience in the internet of things. Computing, 105(1), 1-12.

Al-Shamaileh, O., & Seffah, A. (2022, June). UX in the Arab World-Research Trends and Challenges for a Better Understanding and Collaboration. In International Conference on Human-Computer Interaction (pp. 163-172). Cham: Springer International Publishing

Al-Shamaileh, O., Aloudat, A., Alrayes, A., & Hacid, H. (2022). Some socio-demographic usage patterns in ephemeral content sharing social networks: The case of snapchat. In Intelligent Computing: Proceedings of the 2021 Computing Conference, Volume 1 (pp. 563-579). Springer International Publishing.

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