Associate Professor
Ph.D. Interactive Systems, University of Manchester, UK
M.Sc. E-Business Technology, University of Manchester, UK
B.Sc. MIS, University of Sharjah, UAE
Bio
Dr. Ons Al-Shamaileh is an Associate Professor of Human-Computer Interaction at Zayed University in the United Arab Emirates. She earned her MSc and PhD degrees in E-business Technology and Interactive Systems from the University of Manchester, UK. Before joining Zayed University, Dr. Ons taught at the University of Manchester and Hamdan Bin Mohammad Smart University and served as the Director of the Information Technology Management program at the American University in the Emirates. Additionally, she is an elected member of the Academic Council at Zayed University. Her research focuses on Human-Computer Interaction, User Experience, and Social Networks. She has also received several research grants.
Beyond her academic roles, Dr. Ons has served as a User Experience consultant for various projects in the UK and UAE. She is a certified EFQM assessor, a UX Master certified by the Nielsen Norman Group (NN/g) in London, and a senior member of IEEE. Dr. Ons is also recognized as a Fellow of the Higher Education Academy.
Office
Dubai Academic City, F-L2-044
Phone:
+971 4 402 1625
Email:
ons.al-shamaileh@zu.ac.aeTeaching Areas
Teaching Areas
Human Computer Interaction
System Analysis and Design
Management Information Systems
E-business
IT Entrepreneurship
Decision Support Systems
Research Areas
Human-Computer Interaction
User Experience
Chatbots
Social Networks
Research and Professional Activities
Kuhail, M. A., Bahja, M., Al-Shamaileh, O., Thomas, J., Alkazemi, A., & Negreiros, J. (2024). Assessing the Impact of Chatbot-Human Personality Congruence on User Behavior: A Chatbot-based Advising System Case. IEEE Access.
Al-Shamaileh, O., & Sutcliffe, A. (2023). Why people choose Apps: An evaluation of the ecology and user experience of mobile applications. International Journal of Human-Computer Studies, 170, 102965.
Hacid, H., Al-Shamaileh, O., & Maamar, Z. (2023). An exploratory study of rethinking user experience in the internet of things. Computing, 105(1), 1-12.
Al-Shamaileh, O., & Seffah, A. (2022, June). UX in the Arab World-Research Trends and Challenges for a Better Understanding and Collaboration. In International Conference on Human-Computer Interaction (pp. 163-172). Cham: Springer International Publishing
Al-Shamaileh, O., Aloudat, A., Alrayes, A., & Hacid, H. (2022). Some socio-demographic usage patterns in ephemeral content sharing social networks: The case of snapchat. In Intelligent Computing: Proceedings of the 2021 Computing Conference, Volume 1 (pp. 563-579). Springer International Publishing.