Catherine Nickerson


Catherine Nickerson has been a Professor at Zayed University since January 2010. During her time at ZU, she has served as a Quality Assurance Coordinator and as an Associate Dean, and she is currently the Manager for Educational Effectiveness in the Provost’s Office. In 2008 she received the Association for Business Communication’s Distinguished Publication Award, in 2009 the Association’s Outstanding Researcher Award and in 2017 the Outstanding Article in the Business and Professional Communication Quarterly Award. Her work has been published widely and her latest book (Teaching Business Discourse) appeared with Palgrave Macmillan in 2019. Her current research interests include the use of business English as a lingua franca, the integration of mobile learning into the business English classroom, and the communication of Corporate Social Responsibility.

Research and Professional Activities

Business English as a lingua franca, The Communication of Corporate Social Responsibility.

Current Projects: Professional English in the UAE within the World Englishes framework.

Teaching Areas

BUS 407 Corporate Communication

Refereed Articles 

Albers, R., Trejo Vences, P., and Nickerson, C. (2020). Putting research into practice: Beyond textbook email task design for pre-experience business learners.

RELC Journal,


Georgiadou, E. & Nickerson, C. (2020). Exploring strategic CSR communication on UAE banks’ corporate websites. Corporate Communications, DOI

Mehra, P. & Nickerson, C. (2019). Organizational communication and job satisfaction: What role do generational differences play. International Journal of Organizational Analysis, 27(3), 524-527


Mehra, P. & Nickerson, C. (2019). Does technology divide or unite generations?: Testing media richness and communication climate effects on communication satisfaction in the Indian workplace. International Journal of Organizational Analysis, 27(5), 1578-1604


Nickerson, C. (2018). Mobile and multidimensional: Flipping the business English classroom. ESP Today 6(1): 46-67.


Nickerson, C. & Goby, V.P. (2018). Convergence and collaboration: Co-creating meaning within culturally diverse workforces. International Journal of Organizational Analysis, 26(5), pp.941-952,

Nickerson, C. & Menon Nandialath, A. (2019). The impact of religious salience on purchase intentions: evidence from the UAE. Journal of Islamic Marketing, DOI: 10.1108/JIMA-01-2019-0005

Refereed Proceedings 


Georgiadou, E. & Nickerson, C. (2019). Communicating CSR on corporate websites: An exploratory study on the UAE banking sector. The 5th International CSR Communication Conference, Stockholm, September 2019 (final_CSRCOMproceedings2019_web)



Ilie, C. Nickerson, C. & Planken, B. (2019). Teaching business discourse. Basingstoke: Palgrave MacMillan.


Book Chapters


Nickerson, C, (2020). The Englishes of business. In Kirkpatrick, A. (ed.), The Handbook of World Englishes, Routledge.


Nickerson, C. (2019). Business English, Concise Encyclopedia of Applied Linguistics, Oxford: Wiley.

Keynote Address/Plenary/Invited Speaker


2020: TESOL Arabia, Abu Dhabi-Online

2019: RELC International Language for Specific Purposes Association, Singapore

2018: Business English Special Interest Group, IATEFL, Iasi Romania