Research Seminar Series

2021 Research Seminar Series
Feb.  16, 2021

Trust Mitigates the Negative Effects of COVID-19 on Employee Well-being: A Multilevel Study presented by Dr. Alexandra Henderson. Click on play button to view the recording (paasword: vFS4QHA#).  

Drawing on conservation of resources (COR) theory (Hobfoll, 1989), we examined the effects of individual (work role overload) and state (infection rates, business openings, population density) level stressors related to the COVID-19 pandemic on employee well-being (stress) within the United States. We also examined the moderating effects of trust in management and state government, as they relate to these stressors and employee well-being. We used multisource data, including a sample of Americans still working during the first wave of infections (N = 450) on May 23, 2020, and a variety of publicly available COVID-19 state statistics. Results indicated that the interaction between work role overload and trust in management was not significant, while the interaction between work role overload and trust in state government was significant. Specifically, higher work role overload during the COVID-19 pandemic was associated with higher stress; however, this effect was stronger for those with low trust in state government and weaker for those with high trust in state government. Results also indicated that the effect of state population density was positive when an individual’s trust in management was low, while this was weakened and trended negative when trust was high. Additionally, the effect of business openings was positive when an individual lived in a state where there was a lower average level of trust in the state government, while this effect was non-significant in a state where there was a higher average level of trust.