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Our Services


We at the Institute for Community Engagement (ICE), provide high-quality, accessible, and innovative and effective solutions to help individuals thrive in their personal and professional pursuits. Our comprehensive range of services is designed to meet the diverse learning needs of our community.

  • Executive training programs

  • Corporate trainings

  • Languages, art, culture, and lifestyle training

  • Customized training programs

  • Proficiency test preparations and test taking facilities

  • Consultation

Training programs (past programs/workshops)

ZU ICE has been offering many programs/ courses/workshops in the past, whether customized programs to cater to clients’ requests, public courses, or certification programs, ICE is ready to help meet your needs. Some programs that we delivered are listed below.

  • Professional Development for Teachers

  • Essentials of Effective Management

  • Leading with Impact

  • HSK Examination

  • Online IELTS Preparation and Familiarization Course

  • NLP- Neuro-Linguistic Programming

  • Understanding Different Personality Dimensions

  • Chinese Course

  • Chinese Language course

  • Improving performance of the work team

  • ILM Level 2 Award in Leadership & Team Skills Program

  • Event Management

  • Office Management Skills

  • Positive Habits

  • Negotiation Skills

  • Customer Service

  • Personality Skills

  • Manpower Planning Workshop

  • English Language Program

  • Chinese Language Program

  • Leadership and Management Program (Accredited)

  • Mindfulness Based Stress Reduction

  • Future Insights & Innovation Training

  • Chinese Proficiency test (HSK test) All levels

  • Creating Great Workplace Habits

  • Time Management and Personal Effectiveness

  • Conducting Meetings: Effective Minutes taking and Agenda planning

  • Change Management

  • Excel Microsoft Office

  • Business Etiquette

  • Basic Interviewing Skills

  • PowerPoint and Presentations

  • Finance for Non-Finance

  • English Reports Writing

  • Team Building: Achieving best outcomes by collaboration and conflict management

  • Effective Negotiation Strategies

  • Public Speaking courses

  • Customer Excellence

  • Food Safety Training

  • Email Culture at Work

  • Tolerance in the Workplace

  • Organizing and Managing Meetings

  • Powerful and Engaging Presentations Skills

  • Intermediate-Advanced MS Excel skills

  • Creative Thinking Techniques

  • Arabic Business Writing

  • Delivering Effective Motivating Solutions

  • Reaching a Work-Life Balance

  • Women in Leadership, Impact through self-awareness

  • English Business Reports Writing Skills

  • Fundamentals of Project Management Skills

  • Train the Trainer

  • How to Communicate with Diplomacy and Credibility

  • Effective Budgeting and Cost Control

  • Korean Language Course

  • Japanese Language Course

  • Skills Development

  • ESPEN Course in Clinical Nutrition

  • Principles of Scientific Research Course

  • Effective Advisory Skills Course

  • Talents Development Program

  • Successful Graduate Student Recruitment

  • Spanish Language Course

  • Policy Writing Course

  • IELTS Preparation and Familiarization program

  • Promoting Psychological Wellbeing during the Pandemic and Beyond

  • Advanced interpersonal Communication skills (assertiveness, posture)

  • Business Etiquettes - With manager and colleagues

  • Email Culture

  • Advanced MS Word Office

  • Intermediate to Advanced MS Excel

  • Emotional Intelligence

  • MS PowerPoint for Powerful Presentation

  • Information Security

  • Personal Leadership

  • Decision Making and Problem Solving

  • English Business Writing and Communication

  • Strategic Planning Course

  • Business Continuity Management Course

  • Intro to AI

  • Training Sessions for Administrative Assistants & Administrative Officers

  • Customer Happiness Formula

  • Events Management

  • Technology Transformation training

  • Fundamentals of Project Management

  • Customer Excellence

  • Negotiation skills

  • Strategic Management Course

  • Information Security

  • ECE teacher training program

  • Arabic Calligraphy Course

  • Leading & Motivating a Team Effectively Course, Improving Performance of the Work Team Course and Understanding Effective Teamwork Course

  • Chinese Language to high school students

  • Arabic for Non-Arabic speakers

  • Chinese for Children

  • Technical Analysis of Financial markets

  • Chinese Language Minor Degree

  • Digital Marketing

  • Italian Language Course

  • Urdu Course for Beginners

  • Chinese Language Minor Degree

  • Painting & Drawing Open Online Course for Kids

  • IELTS Preparation and Familiarization Course

  • Communication Strategies for the Virtual Age

  • Adaptability & Agility

  • Communicating with Diplomacy

  • Assertiveness and Self-Confidence

  • Infographic (Adobe Illustrator, After effects)

  • Train the Trainer

  • Social Media and Digital Marketing Skills

  • Online Presentation Skills

  • Conducting Effective Virtual Training Sessions

  • Persuasion Skills

  • Emotional Intelligence

  • Event Organization and Management Skills

  • Administrative Support and Management

  • Advanced Negotiation Skills

  • Leadership Skills (women in leadership)

  • Advanced English Business Writing Skills

  • Intermediate to Advance Excel Training

  • Online Media Design Using Adobe Photoshop and InDesign

  • Advanced Time and Stress Management

  • Creative Thinking and Innovation Techniques

  • Crisis Management and Emergency Communications

  • Health and Wellness at Work

  • Effective Complaints Handling Strategies for Positive Outcome

  • Project Management Professional

  • Advanced MS Word Office

  • Data Analysis and Reporting Training

  • Basics of Big Data

  • Future Foresight Skills

  • Communications in Healthcare

  • Virtual Mandarin program

  • Chinese language as a credit course

  • IELTS Familiarization Course

  • Core Arabic Language & Culture course

  • Intensive Arabic Language & Culture

  • ILM Level 2 Award Young Leaders Program - Female Batch 5

  • Infographic Design Course

  • Prioritizing and Achieving Objectives

  • Communication Skills and Teamwork

  • The Role of Stress Control and Positive Energy/Tiredness and Fatigue Management

  • Database and Data Management Systems

  • Effective Leadership to Achieve Goals

  • Teamwork and Collaboration

  • Public Relation and Media Skills

  • Manage Stress and Organize Priorities

  • Introduction to Artificial Intelligence (AI) for Business Professionals.

  • Business Intelligence: Data Analysis and Reporting Techniques

  • Agile Project Management: Preparation for Agile Certified Practitioner

  • After Effects (intermediate/advanced)

  • Photoshop (advanced)

  • Leading Digital Transformation and Innovation

  • Assertive Influencing and Negotiation Skills

  • Young Leaders Program - Certified

  • Infographic Design

  • Leading Service Excellence

  • English Language Training

  • French Language Course

  • Core Arabic Language & Culture course

  • Intensive Arabic Language & Culture course

  • Mental Health Facilitator (MHF) Training