Learning Outcomes

Zayed University Learning Outcomes (ZULOs)

The faculty at Zayed University have identified six general education learning outcomes they feel are essential to assure students' future success. These outcomes are Zayed University's public statement of what the institution values most in an undergraduate education within its unique context. Developed by faculty in 2001, they have undergone a regular review and improvement process in order to maintain their relevance and suitability. The ZULOs form the foundation of the academic program and are the focus of the learning assessment program. In 2014, the ZULOs were aligned with the learning outcomes provided by the Qualification Framework Emirates (QFE). Each ZULO is accompanied by a complete matrix (rubric) which provides descriptions of where the students should be during major milestones of their baccalaureate degree. The ZULOs are:

Critical Thinking

Critical Thinking and Quantitative Reasoning: ZU graduates will be able to demonstrate competence in understanding, evaluating, and using both qualitative and quantitative information to explore issues, solve problems, and develop informed opinions.

Global Awareness

Global Awareness: ZU graduates will be able to understand and value their own and other cultures, perceiving and reacting to differences from an informed and socially responsible point of view.

Information Literacy

Information Literacy: ZU graduates will be able to find, evaluate and use appropriate information from multiple sources to respond to a variety of needs.


Language: ZU graduates will be able to communicate effectively in English and Modern Standard Arabic, using the academic and professional conventions of these languages appropriately.


Leadership: ZU graduates will be able to undertake leadership roles and responsibilities, interacting effectively with others to accomplish shared goals.

Technological Literacy

Technological Literacy: ZU graduates will be able to effectively understand, use, and evaluate technology both ethically and securely in an evolving global society.

ZULO Matrices

For each of the ZULOs a matrix containing indicators, criteria, and standards stated as developmental levels has been created.

Indicators, Criteria and Standards

To assess student learning in outcomes-based education at Zayed University, it is important to understand these key constructs which are elements of the matrices.

  • Indicators: Statements of specific competencies students must demonstrate in relation to the Learning Outcome
  • Criteria: Statements regarding specific evaluation aspects of competencies to be rated
  • Standards stated as developmental levels: Statements about levels of student achievement in relation to the stated criteria

Major Learning Outcome (MALOs)

Within each college or department, faculty have also identified Major Learning Outcomes (MALOs) which are discipline specific. The purpose of the MALOs are to provide a disciplinary lens to the learning outcomes. All MALOs will be aligned to the QFE learning outcomes by the end of 2015.

Graduate Program Learning Outcomes (GPLOs)

Graduate programs have their own set of learning outcomes (GPLOs) which are not required to be aligned with the undergraduate learning outcomes, but they are assessed through a similar process. All GPLOs will be aligned to the QFE learning outcomes by the end of 2015.

International Recognition

NILOA Featured WebsiteThe National Institute for Learning Outcomes Assessment selected Zayed University's learning assessment website as the featured website for September 2012. It was selected because of its best practices for communication and as a centralized assessment repository.

Graduate Program LOs (GPLOs)