Questions and Answers

How can I learn how my daughter is doing?

The Student Affairs and Cultural Counselor is your liaison to Zayed University. She can put you in touch with the right office or person saving you time and frustration. Call, write, e-mail, fax or make an appointment:

Khawla Al Muhairi ,
Student Affairs and Cultural Counselor - Abu Dhabi Campus
Zayed University,
Building Z, Student Services
Phone 02-4079857
E-mail: khawla.almuhairi@zu.ac.ae

Asma Obaid,
Student Affairs and Cultural Counselor - Dubai Campus
Zayed University,
04 402 1111 or 050-5539406
E-mail: asma.obaid@zu.ac.ae

Zayed University does not mail grades to undergraduate students. Student grades are posted on the Zayed University Web site which students and their families may access using the student ID and PIN. The university encourages students and parents to discuss all aspects of the student's academic progress including grade reports.

I'm concerned that my daughter is having trouble with her course load. What do you suggest she does to get on better footing?

First of all she should know that she's not alone--many students find the transition to college challenging. Encourage your daughter to see her Advisor. The Academic Advising Center helps students with their transition from high school to university, by introducing them to academic policies and procedures, monitoring students' progress at regular intervals, and intervening as a necessary. In addition, the advisor assists students in identifying and developing strategies and personal skills for academic success, encouraging them to be responsible members of the academic community.

Will I be notified if my student is put on academic probation, or subject to academic dismissal?

Information about grades and academic standing is sent directly to students and their parents. You can, of course, ask your daughter to keep you informed about her academic performance, and you can ask the Student Affairs and Cultural Counselor to help you get further information about her records.

How do I apply for financial aid?

The first step is to submit a Financial Aid Form, available from the Student Affairs Department or from the Student Affairs and Cultural Counselor. In a few weeks, Zayed University will let you know the results by mail.

Do you offer career support services?

Our Career Services Department disseminates job and internship announcements to students, maintains an alumni career network, and assists students in developing job search skills. They also offer seminars in resume preparation, job searches, and interview techniques.

What kind of security does Zayed University offer?

ZU Campus Security offers services such as lost and found, lockout assistance, identification cards, and 24-hour security patrol of campus.

Does my daughter need to buy a laptop computer?

Yes, each student is required to purchase a laptop because a student's electronic connection to Zayed University will be through her laptop computer. The actual cost may vary from year to year.

How can I stay involved as a parent of a university student ?

The Student Affairs and Cultural Counselor invites you to become an active participant in Zayed University community through special events such as Parents Day and National day. The Student Affairs and Cultural Counselor will also keep you informed about ZU campus and student life through workshops, special events, the Parents' Newsletter, and this web site.

How do I apply for financial aid?

The first step is to get a Financial Aid form from Students Affairs department or from the Student Affairs and Cultural Counselor. Complete it and return it and copies of the other information the form requires. In a few weeks, the Zayed University Finance committee will let you know the results by mail.

What kind of financial aid will I receive if my daughter is eligible for aid?

Allowances include a transportation allowance, food allowance and laptop purchase. It depends on each situation.

Does ZU provide transportation to and from the campus?

Zayed University does not provide transportation but we do provide students with addresses of transportation services in the city during New Students Orientation.

Is a married student treated differently from unmarried students?

A married student, with the permission of her guardian, may get a green card. This card allows the student to leave campus during her break time.

How long does it take a student to get her bachelor degree?

If a student is able to enter the baccalaureate program directly, she may be able to complete her degree program in as little as four years. Students who need to improve their English before entering the baccalaureate program will be enrolled in the Readiness Program. The Readiness Program may add anywhere from ten weeks to two years on to the degree program.

What is Readiness?

It is the English proficiency program in ZU. It prepares the students for the demands of the academic environment by teaching them English and other academic skills.

When do you start marking the student as absent?

If the student does not show up in the first 10 minutes of class she is considered absent. If the student exceeds 15% absences she fails the course. You can see your daughter's attendance records on the Parents Access Program.